Versand

Shipping Policy – Soft.LoopAtelier

At Soft.LoopAtelier, we carefully prepare every order so you can enjoy a smooth and pleasant shopping experience.

Free Shipping
Shipping is free for all orders to destinations available at checkout. No minimum order value is required.

Processing Time
Each order is thoughtfully prepared within 1–3 business days after purchase.

 Shipping & Delivery
We ship worldwide 
Estimated delivery times:
Germany: 7–14 business days
Europe: 10–20 business days
International: 15–30 business days

Please note that in some cases delivery may take up to 30 business days, depending on your location.

Tracking Your Order
As soon as your order is shipped, you will receive a tracking number (when available) so you can follow your package.

 Delivery Notes
While we do our best to ensure timely delivery, delays may occur due to:
customs processing
shipping carriers
seasonal demand
circumstances beyond our control

We truly appreciate your patience and understanding.

Customs & Import Duties
For international orders, customs fees or import taxes may apply.
These charges are determined by your local authorities and are the responsibility of the buyer.

 Shipping Address
Please double-check your shipping details before placing your order.

If a package is returned to us, we reserve the right to deduct the original shipping costs from your refund.

Need Help?
We’re always here for you.

If you have any questions about your order, feel free to contact us at:
 renatamoeller163@gmail.com